Heather Laurie
Senior Director, Customer Success, AirTrunk
Heather Laurie has recently joined AirTrunk as a Senior Director in the Customer Success team. An engineer by training with 15 years' experience in large-scale developments, she brings a deep expertise in the data centre ecosystem, having most recently worked at Oracle for 2 years as Site Acquisition Lead for APAC and 6 years prior to that working for Meta in their Site Development and Energy team across EMEA, NA and APAC markets. Her hyperscale experience includes various phases of development including site selection, contract negotiation, development and delivery of mission-critical infrastructure. She brings a unique perspective on how hyperscaler customer demand intersects with project strategy, and she’s passionate about bridging the gap between technical requirements and customer needs.